PRODUCTION TIME

CURRENT:  Production times are 2-3 business days.  After this time the order will be dispatched via Australia Post from Sydney, Australia.

Please keep in mind that our processing time is provided for your information, it`s not a guarantee.

WE ALWAYS RESPOND TO EMAILS WITHIN 24 HOURS!

Our emails can be blocked by spam filters, or rejected by your server if your mailbox is full.  

Please check those issues, and the spelling of the email address provided, if you aren`t getting a response from us!

DID MY ORDER SHIP, AND WHEN?

Calculate your ship date by adding 2-3 business days (no weekends or holidays) to your order date. It may ship prior to this time, but this is an average.

HOW LONG WILL DELIVERY TAKE?

After the 2-3 days production the order is sent via Australia Post from Sydney, Australia.  Delivery times vary according to Aus Post`s delivery schedule.  As an average this is next day in Sydney, 2-3 days for VIC/ QLD, 4-5 days for WA and 7-10days for UK and US.

See our FAQ Help section or our Cool Art Design blog  for other handy answers to your questions.