PRODUCTION TIME

CURRENT PRODUCTION TIMES:  Our orders are dispatched in 2-3 business days via Australia Post.
Add appropriate shipping time after that depending on your location.

Please keep in mind that our processing time is provided for your information, it`s not a guarantee.

WE ALWAYS RESPOND TO EMAILS WITHIN 24 HOURS!

Our emails can be blocked by spam filters, or rejected by your server if your mailbox is full.  

Please check those issues, and the spelling of the email address provided, if you aren`t getting a response from us!

DID MY ORDER SHIP, AND WHEN?

Calculate your ship date by adding 2-3 business days (no weekends or holidays) to your order date. It may ship prior to this time, but this is an average.

See our FAQ Help section or our Cool Art Design blog  for other handy answers to your questions.