TERMS + CONDITIONS

No goods will be dispatched until full payment is made.  This is a studio policy.  On occasion we waive this rule if you are a school or hospital.   Payment can be made via credit card or direct bank transfer.

POSTAGE

Cool Art Vinyl use Australia Post regular mail. If you require express or registered mail then you need to request this. Cool Art Vinyl do not accept responsibility for lost or damaged items with Australia Post. The only trace we can assist with in the recovery of lost goods is to submit a customer complaint to Australia Post requesting a trace.

RETURNS

Cool Art Vinyl does not accept automatic returns.  Upon discussion, and a case-by-case decision, we may receive returns of undamaged goods chosen from the catalogue pages.

Postage costs for returned items are the responsibility of the sender, not Cool Art Vinyl. Item must be returned in perfect condition in the Cool Art Vinyl original posting box. After item is received a full refund will be initiated.

DAMAGE TO CUSTOMER PROPERTY

Cool Art Vinyl have provided fair warning on this website and on the product packaging details about the risks involved in applying vinyl surface graphics.  We take no responsibility for any damage caused to surfaces in customer properties as a result of the application or removal of the vinyl surface graphics.

COPYRIGHT

Cool Art Vinyl works under the Australian copyright law. If we feel there is a breach of copyright we will contact the breacher directly to discuss the issue. If no acceptable resolution is found, it will be taken further with the governing bodies of Australian Copyright law. For more information visit http://www.copyright.org.au/.

USE OF IMAGES ON SITE
No images are to be reproduced, copied or used without the express authority of a Cool Art Vinyl authorised representative.

USE OF ARTICLES ON SITE
No articles are to be reproduced, copied or used without the express authority of a Cool Art Vinyl authorised representative.

CUSTOMER FORUM USE
Contained in our customer forum is a Customer User Agreement.  Please review this customer user agreement if you wish to use the forum.

This website is owned by Cool Art Design.
ABN: 701 6886 8572